Technical support

Official channels for submitting feedback, requesting assistance, and resolving complaints for Selling Sync customers.

Pursuant to Article 31 of Decree No. 52/2013/ND-CP and the Law on Protection of Consumer Rights, Hemidi has established a transparent complaint resolution process to safeguard the lawful rights and interests of Customers using Selling Sync services.

Customers may submit feedback or complaints regarding software quality, data synchronization issues, or service fees through the following official channels:

• Dedicated Support Email: contact@hemidi.com
• Technical Support Hotline:(+84) 96 5096 039
• In-Person Submissions: Hemidi Joint Stock Company, 483 Nguyen Oanh Street, Go Vap Ward, Ho Chi Minh City, Vietnam.